THE CUSTOMER
A customer is the most important visitor on our premises
He is not dependent on us, we are dependent on him
He is not an interruption in our work,
He is the purpose of it
He is not an outsider on our premises, he is part of it
We are not doing a favour by serving him,
He is doing us a favour by giving us an opportunity
A customer is not a person to argue with
No one ever has won an argument with a customer
- MAHATMA GANDHI
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